Answers To The Most Asked Questions
Most Brides have questions, here we have a few of the more commonly asked. If you don't find the answer you are looking for below, feel free to contact us. We would love to hear from you.
What are your Hours?
We open the store only for appointments, Thursday- Sunday. We will always do our best to accommodate walk-ins based on consultant and dressing room availability. To ensure the best gown shopping experience please book an appointment.
The First weekends of February, May, August & November are our huge sale events. For more information about the sale and to RSVP visit our Salepage or eventbrite
Do you carry Bridesmaids dresses or Mother of the Bride?
No, sorry we do not carry bridesmaids dresses, flowergirl or mother of the bride gowns.
What sizes do you carry?
Most of the gowns we carry are bridal sample sizes 4-14. Occasionally we do receive dresses in other sizes. Most gowns can be altered up to 2 sizes up or down. If you think you may need a different size, share your concerns with one of representatives prior to your visit, we would be happy to help.
What are the prices of your gowns?
Our gowns start at $499 and go up to $2500.
I saw the same dress in another salon for 3x as much, how can that be?
The gowns we carry are designers samples or Bridal salon overstock that we are given to sell. Most of the salons we work with are very generous as we are a non profit, trying to raise money to help cancer patients and their families.
How often do you get new stock?
We get new stock shipments approximately every 4-6 weeks sometimes more often depending on the season.
How long do I have to wait to take home my dress?
You do not have to wait at all. Since our gowns are sold off the rack, you will take home your dress the same day that you purchase it. We always include a zippered bridal bag with each purchase, so you can store it safely until your wedding day.
How can I view your gowns before the sale?
We carry many different styles of gowns, our stock changes frequently, because we receive new gowns on a regular basis but you can view our Designerspage for a list of designers we frequently have in stock and a link to our pinterest page featuring some of in stock gowns.
Are your gowns used? Can I donate my gown after my wedding?
Many people assume because we are non profit that we sell preowned wedding gowns. We do not sell gowns that have been worn at a wedding already. We appreciate that many people would like to donate their dress after their wedding and can recommend some organizations that would happy to accept them. We do accept donations of new gowns on Fridays & Saturdays by Appointment
How many guests can I bring?
When attending our first come first serve sale days please limit your guests to no more than 2. If you have reserved a VIP appointment, you may bring up to 4 guests.While we love young children, we ask that you refrain from bringing them into the salon or to the sale.
Do you offer Alterations?
We do not do alterations at our store but are happy to provide you with a list of wedding alteration specialists that we have worked with countless times and that you can trust with the care of your gown. Two that we just LOVE are : A & D Tailoring in Redlands and Cruz Alterations in Riverside
What should I bring to try on gowns?
We encourage you to wear or bring a strapless bra, if you have one, and wear nude or light colored undergarments for trying on. At our sale events it is likely you will be changing in an open area with other brides, so we suggest that you wear tight fitting clothing such as leggings if you are concerned about modesty.
Can I take pictures?
You are free to bring a camera with you. Pictures can be helpful in making the final gown choice.
Do you accept returns?
Unlike, most bridal salons who place special orders and cannot accept returns or exchanges, we can accept exchanges. We cannot accept returns but if you buy your gown and decide that it is not the gown for you we will allow you to exchange it for any gown in the store. Certain conditions do apply.
We hope this has been helpful and look forward to meeting you soon!